Market research for locksmiths

Background

Locksmithing in France encompasses access security and building metalwork. It is divided into two areas: local repair services and the installation of complex structures such as security doors or metal frames. By 2026, the sector will move beyond simple mechanics to become a profession focused on technological integration. Artisans will now install smart security systems and digital access management solutions.

The market has transformed due to high-tech innovations and new environmental requirements. Since 2020, the security concerns of French citizens have supported constant growth in residential installations. This dynamic is transforming locksmiths into experts in thermal and digital renovation. They now offer insulated door sets that meet current energy standards. This resilient sector is thus adapting to modern comfort needs while ensuring the protection of property. The activity is now structured around high technicality and transparent pricing.

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Key Figures for the Locksmith Market

The French market for metalwork and locksmithing (NAF code 43.32B) is projected to generate total revenue of 10.2 billion euros in 2025, according to preliminary estimates from EPSIMAS. Despite a decline in 2025, the sector’s trend remains upward, with an average annual growth rate of 2.59% between 2016 and 2025. However, EPSIMAS’s projections suggest that the sector’s revenue will stabilize over the next few years. 

The activity is driven by critical security needs, with state services recording approximately 218,672 burglaries or attempted burglaries per year in the country, which is one every 2 minutes. Nearly 1 in 4 French people have already given up on going on vacation or cut their trip short due to fear of being burglarized. 

The cost of emergency repair services varies depending on the technical complexity of the access. A forced-open door costs between €80 and €150 for a standard model, while a reinforced door increases this price to between €120 and €200. Interventions on locked doors, resulting from lost keys, range from €150 to €250. This amount increases if the technician has to drill the cylinder to free the mechanism.

Sources: INSEE, Epsimas, Depanneo

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The available supply in the locksmith market

In 2026, the locksmithing sector will be restructured around industrial giants and ground-level competition profoundly transformed by digital technology. A few national and international groups structure the hardware supply. They serve both craftsmen and DIY superstores. The Assa Abloy group, through the acquisition of several brands, including Vachette and JPM, covers all market segments. Fichet remains the benchmark for luxury and armored door sets, and Bricard focuses on break-in resistance and insurance compliance. Finally, new players like Yale, Nuki, and Netatmo are now capturing value in the connected segment at the expense of purely mechanical products.

The competitive landscape is shifting due to digital transformation and automation.

Local craftsmanship 18,000 companies form the core of the sector. Their strength lies in advice and qualification. In 2026, these independent businesses will use trusted labels to guarantee their integrity against the abuses of breakdowns.

Intermediation platforms: Companies like MesDépanneurs.fr attract customers through massive marketing budgets. They then subcontract the jobs to tradespeople in exchange for a commission of 15 to 25 %.

Automatic terminals: Located in shopping malls, «Minute Key» type terminals copy a simple key in two minutes without human intervention. This automation is drying up the profitability of traditional key duplication. It forces neighborhood locksmiths to move upmarket towards the installation of complex systems like biometrics.

Source : Epsimas, Locksmith France

3. Consumer Profile

Modern customers are now extremely wary of past abuses in the locksmith industry. In 2026, their selection criteria prioritize transparency and institutional reassurance. An IFOP study already highlighted in 2020 that 55 % of French people who had consulted a locksmith felt they had been scammed. This sense of insecurity peaks at 74 % in the Île-de-France region. Now, online reputation is the primary factor influencing decision-making. Users systematically check the recency of Google reviews and value personalized responses from the service provider. A professional without recent testimonials thus loses credibility with these savvy consumers.

The pursuit of reliability also guides consumers toward official labels. Individuals demand A2P certification or seek locksmiths approved by insurance companies to guarantee their compensation. Membership in a network of recognized manufacturers, like Point Fort Fichet, provides essential additional technical authority. Simultaneously, the market rejects price opacity. Customers prefer fixed packages announced from the first phone call. They primarily choose companies capable of sending an interactive digital quote to their smartphone before work begins.

Finally, the existence of a physical workshop reassures against opaque matching platforms. Despite the omnipresence of digital, clients demand human vocal interaction to express their urgency. They seek a technician capable of demonstrating real expertise coupled with reassuring empathy. This alliance between digital proof and local presence defines the success of locksmith artisans today.

Sources : IFOP, Epsimas, CAPEB Barometer

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4. Locksmith Market Trends

Smart Security and Predictive AI: Connected locks are becoming the standard in new construction and premium renovations. Access via biometrics or smartphone is becoming widespread and reduces interventions for lost keys. Artificial intelligence now allows for effective predictive maintenance. Systems detect mechanical anomalies and alert users before a lockout. Finally, these locks integrate with Matter or Apple Home ecosystems to coordinate alarms, lighting, and access.

Safety and energy performance The locksmith-metalworker participates in the thermal renovation of buildings. The demand for insulating door sets is booming. These offer high-level thermal and acoustic performance. They benefit from the CEE 2026-2030 framework renovation aid. 

Professionalization and the fight against fraud The market is structuring itself to eliminate abuses in emergency repair services. A2P certification remains the benchmark for protection. Customers are demanding service labels to guarantee price transparency. Matching platforms are imposing strict rules, price lists, etc. 

Rental and logistics Short-term rental management stimulates demand. Owners are massively adopting ephemeral codes for seasonal rentals. At the same time, the locksmith is also securing the last logistical mile. They are installing connected parcel lockers and secure airlocks in co-ownerships to facilitate autonomous deliveries.

Sources: Epsimas, Google Trends, Xerfi, Locksmith France

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5. The NAF code of the sector

The sector is essentially represented by the following NAF code: 

Subclass 43.32B: Metal carpentry and locksmithing works

This subclass includes

  • exterior door reinforcement and installation of armored doors
  • fire door installation
  • the installation of suspended ceilings on metal structures, movable partitions, etc.
  • Installation of metal building closures: shutters, blinds, garage doors, etc.
  • the installation of metal interior stairs
  • Greenhouse and veranda assembly for private individuals


This subclass does not include

  • installation of automatic doors and revolving doors (see 43.29B)
  • decorative ironwork installation (cf. 43.39Z)
  • The manufacture of metal structures for buildings (see 25.1)


Source : INSEE

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